These Terms & Conditions (“Terms”) apply to all bookings, services, and agreements with Miss Belle Weddings and Events (“we,” “our,” “us”). By engaging our services, you (“the client,” “you”) agree to the following:
1. Bookings & Deposits
- A booking is only confirmed once a non-refundable deposit (percentage/amount to be specified) is received.
- A deposit is a minimum 20% fee of the total booking or $200 if the event is more than 12 months away.
- The deposit secures your event date and is deducted from the total balance.
- Dates cannot be held without a deposit.
2. Payments
- Full payment is required 10 days prior to the event date.
- Payments may be made by bank transfer, cash, PayID or credit card (2.2% merchant fee applies)
- Failed payments may result in cancellation of services.
3. Cancellations
- All cancellations must be provided in writing at least 30 days prior to your event.
- Deposits are non-refundable under any circumstances.
4. Changes & Rescheduling
- Date changes are subject to availability and may incur an administrative fee.
- Any changes to styling, quantities, or requirements must be finalized by 2 weeks before the event. This is to be an equal or more value than the originally agreed amount.
5. Hire Items & Damages
- All hire items remain the property of Miss Belle Weddings and Events.
- The client is responsible for loss or damage of hire items at full replacement cost.
- Items must not be moved, altered, or handled by anyone other than our team, unless agreed prior.
6. Styling & Creative Direction
- While we take all reasonable steps to deliver your vision, final styling may vary based on venue restrictions, or safety considerations.
- We reserve the right to substitute products or materials of equal or higher value if required.
7. Photography & Promotion
- We reserve the right to photograph our work at your event for promotional purposes, unless you specifically request otherwise in writing.
- All designs, concepts, and images remain our intellectual property.
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8. Client Responsibilities
- The client must ensure the venue is accessible at agreed times for setup and pack-down.
- Any permits, venue approvals, or restrictions are the responsibility of the client to arrange.
- Client is responsible for payments to be made in full prior to event being set up.
- Client agrees to pay (in full) for any items damaged, stolen or lost during the event.
11. Acceptance of Terms
By paying a deposit and securing our services, you confirm that you have read, understood, and agree to these Terms & Conditions.